Tag Archives: Claiming

What to Remember When Claiming on Car Insurance Part One


Recently I was unfortunate to have a car accident, it was nothing major and thankfully no one was hurt, well apart from my car that is. When you crash a car you will obviously feel bad about it, but the fact that you just survived a potentially dangerous situation may set your mind racing and you’ll feel a bit wobbly and chances are a bit foolish if you are at fault for the accident.

The thing is that you may forget what you need to do in the event of a crash with regards to car insurance; you need to make sure that you get all the necessary information so that your claim can be processed smoothly. As long as you can stay calm and remember all the points that I’ll be mentioning then you should be okay.

First of all at the moment of impact you are likely to suffer from shock as mentioned earlier, if you are moving or on a busy road make sure you pull over and turn your hazard lights on to inform other motorists that you’re going to be there for some time. The first thing you should do according to police is to take note of the car you’ve crashed into, specifically the number plate, make, model etc. This is because unfortunately some people may be driving illegally or without insurance and try to drive away from an accident, as long as you’ve got a description of the vehicle then the police will know who to go after if they’ve done this shady move.

Secondly once you’re safely pulled over take a moment to calm yourself, it’s entirely understandable for you to feel distressed so take a minute to catch your breath before leaving the car to check for damage and talk with the other driver. When talking to the driver of the other car whether the accident was your fault or not be calm and not offensive, if you jump out of your car shouting and pointing fingers then there’s every chance you’ll provoke the other driver into a confrontation and will only serve to make matters worse for everyone.

It is at this point you’ll need to get the other driver’s details, basically from a car insurance point of view you need the details of their car and their name and address. If your car is still roadworthy and you are not far from home then you should be able to drive home. If your vehicle has suffered severe damage there’s a chance that you’ll need roadside recovery, in my case when I phoned the car insurance company they actually asked whether I was at home or stuck at the roadside, we have roadside recovery provided by RAC and so if the car wasn’t in a fit state to drive then we’d be waiting for a tow truck.

In the second part of this article I’ll cover what you need to do after the accident, up to now you’ll probably be on your way home either in your battered and bruised car or riding in a tow truck, the next part will cover calling the car insurance company and setting the gears in motion about getting your car fixed.

Claiming on Your Insurance Part 1: Car Insurance


Everyone knows what insurance is, and how to get it. But what do you do with when you’ve got it? If you had to make a claim, would you know what to do? This 3 part guide covers what to do in the event of a claim, starting with car insurance. Car InsuranceIf an accident occurs, even if it’s your fault, never accept liability or blame. Don’t offer anything other than your insurance details, and don’t offer money for damages. It’s easy to panic and do what you can to diffuse a situation but claiming fault at this stage could cost you dear. If the other driver accepts blame, inform your insurer of this as it will make claiming much simpler. Get names and addresses of witnesses and anyone else involved in the incident such as passengers. You also need to get the contact details and insurance details of the other driver; they have to give this to you by law. If the police arrive at the scene, get their badge numbers. Your insurer will need this information when processing a claim. Remember to take photographs of your car, and any damage caused. If the other driver permits, get pictures of their car too. Photographic evidence is often more reliable than witness testimony in the event of a dispute, so make sure you have enough. You should also get photographs of the scene if possible. A camera phone is useful for this. You may find it useful to make a sketch of the layout of the scene and the positions of cars, witnesses and any objects which may have caused an obstruction. Also record any speed limits in the area – if the other driver was speeding this will greatly help your claim – and what the weather was like; e. g. rain can make roads less safe, bright sunlight could have caused temporary blindness. Any information about the area of the accident that you think may possibly help should be noted. Finally, inform your insurance company as soon as possible. A car insurance claim can be a lengthy process so don’t delay. Claiming on someone else’s motor insurance shouldn’t affect your premiums too much.

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